Terms of Use
Please read these terms carefully before using our services
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Last Updated: January 15, 2025
Welcome to Zuvlio. These Terms of Use ("Terms") govern your access to and use of the Zuvlio website and services operated by Zuvlio Holdings LLC ("Zuvlio," "we," "us," or "our"). By accessing or using our website, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing our website or submitting a request through our service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.
2. Description of Service
Zuvlio operates an online platform that connects consumers seeking loans with a network of third-party lenders. Zuvlio is not a lender, does not make credit decisions, and does not broker loans. We provide a matching service only.
When you submit a request through our website:
- Your information is shared with lenders in our network
- Lenders may review your information and decide whether to extend an offer
- We have no control over lender decisions
- There is no guarantee you will receive an offer
3. Eligibility
To use our services, you must:
- Be at least 18 years of age
- Be a legal resident of the United States
- Have a valid email address and phone number
- Provide accurate and complete information
4. User Responsibilities
You agree to:
- Provide truthful, accurate, and complete information
- Not use the service for any unlawful purpose
- Not attempt to interfere with the proper functioning of the website
- Not impersonate any person or entity
- Not submit multiple requests using false information
- Keep your account information confidential
5. Acceptable Use Policy
You may not use our website to:
- Violate any applicable laws or regulations
- Transmit spam, malware, or other harmful content
- Harvest or collect user information without consent
- Interfere with or disrupt our services or servers
- Attempt to gain unauthorized access to any systems
- Engage in any activity that could damage our reputation
6. No Guarantee of Loan
Submitting a request through Zuvlio does not guarantee:
- That you will receive a loan offer
- That you will be approved for any loan
- Any specific loan terms, rates, or amounts
- Any specific timeline for responses
All loan decisions are made solely by the lenders in our network based on their own criteria.
7. Third-Party Lenders
If you receive a loan offer, it will be from a third-party lender, not from Zuvlio. You should:
- Carefully review all loan terms before accepting
- Understand the interest rates, fees, and repayment schedule
- Contact the lender directly with any questions about the loan
We are not responsible for the actions, products, or services of third-party lenders.
8. Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of Zuvlio or its licensors and is protected by intellectual property laws. You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks without written consent
- Remove any copyright or proprietary notices
9. Disclaimer of Warranties
OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:
- The service will be uninterrupted or error-free
- Results obtained will be accurate or reliable
- Any errors will be corrected
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZUVLIO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, data, or use
- Damages arising from loan decisions made by lenders
- Damages arising from reliance on information on our website
- Damages from interruption of service
Our total liability to you for any claims shall not exceed the amount you paid to us (if any) in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless Zuvlio, its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit through our service
12. Dispute Resolution
Any dispute arising out of or relating to these Terms or our services shall be resolved through:
- Informal Resolution: We encourage you to contact us first to resolve any issues informally by emailing support@zuvlio.com.
- Binding Arbitration: If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in Delaware.
- Class Action Waiver: You agree to resolve disputes individually and waive any right to participate in class action lawsuits.
13. Governing Law
These Terms shall be governed by the laws of the State of Delaware, without regard to its conflict of law provisions.
14. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by posting the new Terms on this page with an updated "Last Updated" date. Your continued use of the service after changes are posted constitutes acceptance of the new Terms.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices on our website, constitute the entire agreement between you and Zuvlio regarding our services.
17. Contact Information
If you have questions about these Terms, please contact us:
- Email: support@zuvlio.com
- Mail: Zuvlio Holdings LLC, 123 Financial Center Drive, Suite 400, Wilmington, DE 19801
- Online: Contact Form